1. Las Palmas will be happy to confirm your booking and find the best tour package for you to enjoy your travel. All requested bookings will be cancelled if not paid, or proof of payment is not communicated to us within 24hrs upon notice of booking availability.
2. For fully paid, finalized and confirmed bookings, cancellation is not allowed and payment is forfeited.
3. In case of death or other medical conditions with medical certificate, cancellation may be allowed subject to approval from the third party providers, less applicable Refund Fee of 10% of the total package price or USD12.50 whichever is higher.